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Khadar KayseKhadar Kayse
12:18 25 Nov 23
Gail DaviesGail Davies
23:17 10 Nov 23
I was referred to S&R by a neighbour. Made request through their website and was able to get a non-emergency appointment within the week. Curtis worked on my condo bathroom plumbing to repair issues from an old reno. He was punctual, courteous, innovative, and budget-wary. He went to tremendous efforts to access pipes through the corridor, thus not damaging my bathroom fixtures/decor. He walked me through the finished work and followed up with me the next couple of days to ensure the system was well tested with no further issues. Will definitely be a return customer when needed.
Raymond GagneRaymond Gagne
12:42 04 Nov 23
Both the receptionist who made the appointment and the professional who did the work were friendly and helpful. The latter was efficient and readily answered questions. Positive overall experience. Thx S & R!
16:15 03 Nov 23
Frank is a fantastic plumber and so knowledgeable about radiators. He is always lovely to deal with. As is the dispatch team. Efficient and courteous - overall great service!
George KardarasGeorge Kardaras
19:19 02 Nov 23
Amazing company Amazing employees
Pat BoydPat Boyd
17:54 23 Oct 23
Curtis did and excellent job with changing the house shut off valve and followed up after the City turned the water back on.
Diva RachelDiva Rachel
21:52 19 Oct 23
Seeking emergency service. They were fully booked. They said they *might* find someone to come *after* business hours, at a higher rate. Instead of waiting, I called around, found another service >1 hour before COB. Called immed to cancel. They charged me anyways cuz "serviceman was on site". Hmmm....... So serviceman drove to the site w/o informing the client or asking if client was home? What a lucrative coincidence.
G G (theoldones)G G (theoldones)
18:07 17 Oct 23
Thank you for your swift response and Glen your technician was helpful, friendly and professional. Fixed my issue too!Highly recommended 👌
Mingsha ZhouMingsha Zhou
22:29 15 Oct 23
Very respectful and responsible people. The plumber came back the same evening to fix a minor drip after a long day of work with the pipes in my old house. When additional issues were identified the next morning, another plumber was on site for troubleshooting at 9am after I called at 7:30am. And he was back the next morning with the needed material to finish the work. Overall very satisfied, would definitely recommend S&R Plumbing.
Sue LuffmanSue Luffman
17:10 11 Oct 23
Excellent work and support
Gary NowerGary Nower
19:34 10 Oct 23
S&R installed a back water valve at home and the did a wonderful job. Very knowledgeable, experienced, and quick! I am very happy with the work.
Sylvie TimmSylvie Timm
14:38 08 Oct 23
A call in for an emergency plumbing issue is not ideal on Thanksgiving Sunday but S&R Services provided immediate service and the problem was resolved within a few hours. Glen provided info on the issue, was polite, tidy and professional. I would highly recommend their services.
Jess TheelenJess Theelen
23:25 06 Oct 23
Quick, efficient and professional service. Clear communication every step of the way. Exceptional customer service experience from the dispatch team to my assigned plumber. What really impressed me was Curtis's commitment to going the extra mile. Curtis maintained a courteous and professional demeanor. He treated my home with the utmost respect, taking care to clean up after himself and leaving the work area spotless. I highly recommend S&R for all your plumbing needs. The price was fair too!
Ellen BrohmanEllen Brohman
23:30 26 Sep 23
00:37 19 Sep 23
Will visited our apt. And performed the toilet replacement flawlessly.I would recommend S&R Plumbing to anyone looking for a good job at a reasonable price in a reasonable time to contact R&S.
18:41 15 Sep 23
Ben came over to my apartment within a couple of hours to fix an issue my landlord had been dragging their feet on fixing for over a week. He was incredibly friendly, kind, and consciencious to my living space as well. He fixed the issue promptly, cleaned up my bathroom for me, and went above and beyond to fix something else for me at the end as well. He's a great guy and was a great help to me today. Thanks a ton, Ben. 🙂
Kathleen EylerKathleen Eyler
14:30 29 Aug 23
I was completely satisfied with the service provided by this company. Technician Jeremy was at my home an hour after my call, and competently repaired a tricky blocked drain problem.
serge robertserge robert
21:44 16 Aug 23
Great Team work
Louise LortieLouise Lortie
17:37 13 Aug 23
Had an emergency plumbing issue. Received service within 2 hrs of initial call. The service professional was courteous, professional and work was expediently completed. Highly recommend!
Francis MartinFrancis Martin
17:42 11 Aug 23
Glen CassidyGlen Cassidy
17:36 11 Aug 23
Pascal GuénettePascal Guénette
15:02 10 Jul 23
Saw one of there guy hit a groundhog with is van when there was no one on the street (chemin industriel in gatineau) he legit swerve to make sure he hits it can be sure i wont call them
M ChakraM Chakra
19:01 07 Jun 23
Excellent service: Very clean, on time, and explained every step of the process. 100% recommend.
Kyle MKyle M
17:19 06 Jun 23
I've used this company three times now to clear clogs on separate occasions - each of the plumbers they sent (Benjamin Luimes and Ryan Richards, and most recently Curtis) did great work. I did have billing issues with hidden/incorrect fees earlier on, but the company resolved it an refunded me the overcharge (I edited this review to reflect that), and the billing issue didn't happen again the next time. I'd recommend them, especially for emergency services.
Ashlie KennedyAshlie Kennedy
02:04 05 Mar 23
Called on a Saturday due to a leaking toilet and shut off valve not shutting off fully. The technician Chirs was dispatched within 30 minutes of my call. He came in and replaced my toilet quickly and mess free. Thank you Chris I will be sure to call back when I'm ready to replace my other toilet or if I need any other plumbing repairs.
Jessica RanieriJessica Ranieri
15:55 03 Feb 23
We had a plumbing emergency at 11:00pm and called several 24 hour plumbers all of which we either got a voicemail or said the earliest they could come was the following day in the afternoon. We called S&R plumbing and they were the ONLY plumbing company who actually answered and could come within a few hours. They sent a wonderful technician, Domenic, who arrived, assessed the issue, left to get a required piece of equipment and returned and had the issue resolved within 2 hours. He was professional, helpful and did an excellent job. We couldn’t be happier with the responsiveness of this company, and the amazing repair done in the middle of the night. Overall, we had an incredible experience with this company and that particular technician. Not to mention the very reasonable rates for a middle of the night service call for an emergency. If we are ever in need of a plumber we will DEFINITELY be calling S&R Plumbing!
13:55 18 Nov 22
We had a serious water leak and Rex leapt into action same day to dig up the floor and fix the leak. A week later our shower pump broke and again Rex came again almost immediately with a replacement (and much better) pump and fitted it within a couple of hours. Skillful and courteous service every time.The Best Plumbing Company In NY
Susan MurphySusan Murphy
12:03 12 Oct 22
Many thanks to Ben for his prompt and professional service! We had a water line installed for our fridge and it was quick and painless! Christiane is also amazing, great communication all the way along! And very reasonably priced. Highly recommend!
Lauren Wilson-MilletteLauren Wilson-Millette
13:20 20 Apr 22
We started having issues with our 30+ year old toilets and called around to see which local companies could offer the fastest service. Before calling S&R, we had booked with another company who promised next day service. Unfortunately, they were a no-call, no-show kind of company, and we became a little desperate for service. After reading other positive reviews, S&R was our next call, and did they ever deliver! Not only do they have the best scheduler (Alex), their entire team is professional and friendly. We had someone over the next day to inspect and do a minor repair to tide us over. Any time there was even the chance of delay, we were notified and supported with options. They even sent mini bios and pictures so we knew who was on their way! Our inspector recommended that we consider replacing the toilets (something we should have done years ago, honestly) and within a week we had 3 brand new top of the line toilets delivered and installed at a very reasonable price! We've already recommended their services to others and we're planning our next appointment for waterline hookup to a new fridge. Don't make the same mistake we did - call S&R first. You won't regret it!